Questions, feedback, or account help — reach us any time. We typically reply within 1–2 business days.
The fastest way to reach our support team for any question or issue.
support@easepmos.comFound a bug or an inaccurate food estimate? Tell us what happened and we’ll investigate.
Send a bug report →Ideas for recipes, features, or lessons? We build PMOS Pal around your needs.
Suggest an idea →PMOS Pal first calculates an internal 0–100 score from four PCOS/PMOS-oriented dimensions — high-protein support, insulin safety / blood-glucose stability, antioxidant-rich quality, and anti-inflammatory support — then converts it into a simple A / B / C / F letter grade.
The grade is a comparative educational signal to help you compare similar foods and spot small upgrades. It is not a medical judgment. See our Scientific References for the underlying nutrition sources.
No — they are estimates. Values come from recognized nutrition databases, food labels, recipe data, and AI/rule-based food recognition. Photographed meals, mixed dishes, sauces, and hidden ingredients are hard to measure precisely, so PMOS Pal presents results as approximate. You can adjust the portion size or selected food item to refine them.
No. PMOS Pal is a general wellness and nutrition-education product. It does not diagnose, treat, cure, or prevent any condition, and it is not a substitute for professional medical advice. Please consult a qualified healthcare provider or registered dietitian for personalized guidance. See our Medical Disclaimer for details.
Open the entry in your daily log and use the edit or delete option. You can change the portion size, swap the identified food, or remove the entry entirely at any time.
You can request account deletion from within the app’s settings, or email support@easepmos.com. When you delete your account, we delete or de-identify your personal information within a reasonable period, except where retention is required by law. See our Privacy Policy for more.
Subscriptions are processed by the Apple App Store and renew automatically unless canceled at least 24 hours before the current period ends. Manage or cancel anytime from your App Store account. Refunds are handled under Apple’s policy — see our User Agreement.
PMOS Pal is currently available for iPhone on iOS. An Android version is planned. For the best experience, keep the app updated to the latest version from the App Store.
Still need help? Email support@easepmos.com and our team will get back to you, typically within 1–2 business days.